How to Manage Patient Expectations & Create Treatment Plans



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How to Manage Patient Expectations & Create Treatment Plans

Length: 1 hour 9 minutes

Approved for 1 NCCAOM PDA, Category PE-CW

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A very important topic and just as important as learning effective treatment skills, practitioner must know how to communicate expectations of treatment outcomes and develop treatment plans that ensure patient compliance and maximum benefit from your care. This aspect of patient management is often obscure and is never learned well in school, so practitioners often muddle through the years trying to figure this out. Practitioners of all levels and experience can benefit from communicating better with patients and setting up treatment plans that give them the best chance of helping their patients.

Course Outline:

How To Manage Patient Expectations

-Why Do We Fail?
-Learning To Think MSK While Being TCM
-Seven Master Points
-Understanding What We Do

-The Treatment Plans
-The Experience
-Measuring Benchmarks

Management of Hypersensitive Pain Patient

-The Patient History
-When To Order Blood And Why
-Blood test Markers

-HPA Axis
-Factors Influencing HPA Axis
-Physical Effects of Chronic Pain
-Case Study
-Conventional Treatment

-The Questions I Asked…
-Thinking Clinically

About Dr. Lombardi:

Dr. Anthony Lombardi is a 2002 graduate of the New York Chiropractic College and McMaster Contemporary Medical Acupuncture program in Hamilton, Ontario, and has been practicing acupuncture for 19 years. Upon graduation, he founded Hamilton Back Clinic and since then has become a private consultant to athletes in the NFL, CFL, and NHL. Over the past 15 years Anthony has given over 100,000 acupuncture treatments. In addition to practicing, Dr. Lombardi was also an instructor in the Contemporary Medical Acupuncture Program at McMaster University from 2004 to 2013. He developed his EXSTORE® system, which he currently teaches along with motor points and electro-acupuncture, to physicians and practitioners the world over. He regularly writes and contributes articles on motor points in the Canadian Chiropractic and Chiropractic Economics magazines.  Dr. Lombardi’s library continues to grow, with some 60 webinars available covering a variety of MSK and pain conditions, as well as patient practice management topics. He holds live seminars throughout the U.S. and Canada.


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